Delivery
We deliver throughout Bulgaria via Speedy courier company, within 2 to 3 working days.
Payment is by cash on delivery - you pay in cash or by card at Speedy's office upon receipt. Before paying, you have the right to examine and test the jewel to ensure you are satisfied with your choice.
Returns
If you are not satisfied with your order, you can return it under the following conditions:
It is a MANDATORY condition for returns that the item be returned with a test and inspection. Otherwise, we have the right to refuse the return.
1) The customer has the right to return or exchange a purchased product within 14 days from the date of its receipt.
(2) For a return/exchange to be accepted, the product must be returned:
- without signs of wearing/use, without mechanical damage, scratches, deformations or missing elements;
- in the condition in which it was received, with all accompanying components and documents, including (if provided): cash receipt, box, gift bag, certificate/warranty card.
(3) The costs for return/exchange (courier) are at the expense of the Customer.
Send the shipment with cash on delivery to a Speedy office at the following address:
Recipient: TOP SILVER 925 EOOD
Address: SPEEDY Dobrich - "25-ti septemvri" blvd. 37, Dobrich
The return shipping costs are at the customer's expense.
Within 14 calendar days of receipt, you have the right to return the order without stating a reason, in accordance with the Consumer Protection Act.
After receiving and inspecting the returned item, we will process the refund as soon as possible.